COVID-19 Virus: Guest Information
Bath Chew Valley Caravan Parks primary concern is the safety & wellbeing of our team & our guests, to help ensure this is achieved we have changed some of our processes and facilities for the duration of the Covid-19 outbreak.
We have introduced a new online check-in system and arrival procedure, which is emailed to guests automatically.
We have introduced a Covid-19 specific cleaning regime throughout the park.
Current advice is that the facilities block can be open. However, due to the increased cleaning regime, there may be queues. We highly recommend that guests use their onboard facilities wherever possible, to reduce demand & their exposure to other guests. We ask all guests to be patient with each other and with our team members.
We have introduced new Covid information signs and hand sanitizer stations throughout the park.
Guests are free to enjoy their van and the area of their pitch. Guests can walk freely on the park and talk to other guests and team members, but must observe the minimum safe social distance at all times.
Some pathways are now one-way.
Reception and our information room will remain closed, but team members can be contacted via phone and help point during office hours. A new "information room" website has been created, which is available for free on our wifi system.
Guests should consider packing sufficient soap, hand gel, gloves, toilet roll, disinfectant, and hand sanitiser, to use in their outfits, in case of local shortages.
Please note that during the current situation, guests cannot meet in large groups or have any visitors on the park.
Some facilities may be unavailable or may operate at a limited capacity to ensure safety.
We have removed some of the decorative items from our facilities & lodges where they are impractical to sanitise.
Government advice is that you should not travel if anyone in your household has Covid symptoms, but please call reception to let us know.
The park may be required to disclose information on guests contact information as park of the governments Covid track & trace initiative.
These measures are being kept under constant government review and may change between now and the end of your stay. Please observe the advice on the park signage, to meet Covid regulations and ensure the safety of both guests and our team.
If you have a booking which has been postponed due to COVID-19
To take advantage of your existing payment, please do not make a new booking online. Instead, email email@example.com with your booking reference, old dates and new dates and we will get back to you.
Sources of Coronovirus Health Advice & Help
• NHS 111 COVID-19 Advice Online or telephone 111 free from our public telephone kiosk.
• General Advice about COVID-19 from NHS.
• Remember! Regular Handwashing with Hot Water and Soap is Good Advice.
Version 3.4 Status 23 June 2020. This page will be updated as the situation or Government Advice changes. Thank you for your understanding and support.